Sunday, September 6, 2020

How to make an effective "Sales Talk"

There are endless ways to goof up a sales conversation, and most sellers make major mistakes each and every time they talk with a prospect.

There are 7 keys as below to leading masterful sales conversations:

  1. Build rapport: Talk about how you can help before you ask questions to get the buyer to open up or, to build rapport. People buy from people they like, so be likable and focus on relationship building.
  2. Uncover aspirations and afflictions: You need to ask questions to uncover the prospect's pain. Your job is not only to uncover the customer's needs and pains, but it's to also uncover their aspirations and goals. Get your customer to open up and share their hopes, dreams, and desires and then show how you can help them achieve their goals.
  3. Make the impact clear: Make the business case, to make the sale. You can do everything else right, but if the prospect doesn't see the value of your solution (and you've got to be very clear with what that value is), they will not buy it.
  4. Paint a picture of the new reality: This goes with points 2 and 3. Once you know the customer's needs and goals and the tangible impact of alleviating these pains or attaining their goals, you must paint a picture of what their new world will look like. How will it be better? Help them visualize the other side and build excitement around it.
  5. Balance advocacy: Sales conversations require give and take. You have to get the customer talking so you can fully understand their situation & also need to take what they say and communicate recommendations based on your expertise to help them see how you can help. In each and every sales conversation there has to be a balance between how much you talk and how much you listen.
  6. Build the foundation of trust: Trust is the foundation of sales success. A buyer will not open up and share their needs or believe in your solution if they don't trust you, no matter what you do or what you say. You will not win the sale if they don't trust you.
  7. Plan to succeed: Go into each sales conversation with a plan. Do your homework and know what you want to get out of the conversation. If you go into each conversation well prepared and planning to succeed, you will be much more likely to make the sale.

If you follow these seven keys in your sales conversations, will you still make mistakes? Yes, Absolutely. Will you win every sale? Absolutely not. After all, we're only human and no one is perfect. But, these will help you avoid the common mistakes and lead more successful and productive sales talks.

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